House Mark Holdings ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit housemarkholdings.com or contact us about our real estate services. Please read this policy carefully.
1. Information We Collect
Information You Provide Directly
When you contact us, submit a form, or request a cash offer, we may collect:
- Full name
- Email address
- Phone number
- Property address and details
- Your situation or reason for selling
- Any other information you voluntarily provide in messages or forms
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and browser type
- Pages visited and time spent on the site
- Referring website or search terms
- Device type and operating system
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide cash offer evaluations
- To communicate with you about your property and our services
- To process and complete real estate transactions
- To improve our website and customer experience
- To comply with applicable laws and regulations
- To protect against fraudulent or illegal activity
We will never sell, rent, or trade your personal information to third parties for their marketing purposes.
3. How We Share Your Information
We may share your information only in the following limited circumstances:
- Service Providers: Trusted third parties who assist us in operating our website or conducting our business (e.g., email service providers, title companies), under strict confidentiality agreements.
- Legal Requirements: If required by law, court order, or governmental authority.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as a business asset.
- With Your Consent: For any other purpose with your explicit consent.
4. Data Security
We take the security of your personal information seriously. We implement appropriate administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction.
Our website uses HTTPS encryption (SSL/TLS) to protect data transmitted between your browser and our servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You may configure your browser to refuse cookies; however, some features of the site may not function properly without them.
We do not use cookies for advertising targeting or cross-site tracking.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal obligations.
- Opt-Out: Opt out of any marketing communications at any time by contacting us.
To exercise any of these rights, contact us at info@housemarkholdings.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a minor, we will promptly delete it.
9. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To make a request, contact us at info@housemarkholdings.com.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
House Mark Holdings
5900 Balcones Drive STE 100, Austin, TX 78731
Phone: (972) 920-8100
Email: info@housemarkholdings.com